1. Introduction
These Terms and Conditions of Sale (hereinafter "Terms") govern the sales conducted on the website www.viapure.shop (hereinafter "the Site") by the company VIAPURE (hereinafter "the Company"), whose registered office is located at [Company Address], registered with the RCS of [City] under the number [SIRET Number].
2. Acceptance of the Terms
The customer (hereinafter "the Customer") declares to have read and accepted these Terms before placing an order. The validation of the order implies acceptance of these Terms without reservation.
3. Products
The products offered for sale are those listed on the Site on the day of the consultation by the Customer. VIAPURE reserves the right to modify the product assortment at any time.
4. Prices
Product prices are indicated in euros, including all taxes (VAT), excluding handling and shipping costs. VIAPURE reserves the right to change prices at any time, but products will be billed based on the rates in effect at the time of order validation.
5. Order
The order is validated when the Customer has successively completed the various steps of the order process. VIAPURE confirms the order by sending an email to the Customer. The sale is only considered final after the confirmation email has been sent and the full price has been received.
6. Payment
Payment is made by credit card, PayPal, or any other payment method accepted on the Site. Payment data is secure and not retained by VIAPURE.
7. Delivery
Products are delivered to the address provided by the Customer during the order process. Delivery times are indicative and may vary depending on the destination. VIAPURE cannot be held responsible for the consequences of delayed delivery.
8. Right of Withdrawal
In accordance with current legislation, the Customer has a period of 14 days from the receipt of the product to exercise their right of withdrawal without having to justify reasons or pay penalties. Return shipping costs are borne by the Customer.
9. Returns and Refunds
Products must be returned in their original condition and complete (packaging, accessories, instructions...). In case of a compliant return, VIAPURE agrees to refund the Customer within 14 days of receiving the returned products.
10. Warranties
Products come with a legal conformity warranty and a warranty against hidden defects. In the event of non-compliance of a sold product, it may be returned, exchanged, or refunded.
11. Liability
VIAPURE cannot be held liable for the non-performance of the contract in case of stock shortage or unavailability of the product, force majeure, disruption, or total or partial strike of postal services and means of transport and/or communication.
12. Intellectual Property
All elements of the Site are and remain the intellectual and exclusive property of VIAPURE. No one is authorized to reproduce, exploit, redistribute, or use any elements of the Site, even partially, for any purpose, without prior authorization.
13. Personal Data
VIAPURE is committed to maintaining the confidentiality of the information provided by the Customer. In accordance with the "Data Protection Act", the Customer has the right to access, modify, rectify, and delete data concerning them.
14. Governing Law and Disputes
These Terms are subject to French law. In the event of a dispute, the parties agree to seek an amicable solution before any legal action. Failing this, French courts will have exclusive jurisdiction.
15. Contact
For any questions or complaints, the Customer can contact VIAPURE at the following address: [Contact Email Address].
These Terms and Conditions of Sale were updated on [Update Date].